We completely optimised the development and delivery pipeline. The new hosting platform offers better response times and higher service levels.
Two different yet complementary development teams meant greater flexibility. As a result, the development and delivery pipeline was completely optimised, with standards and guidelines for defining work packages, based on high fidelity tooling.
As part of the Continuous Integration (CI) pipeline, we checked many aspects of code quality and automated deployments. Plus, with regression testing largely automated, a full regression test now can be done within a day (including reporting). Any release delivered at the end of a sprint can go into production within a few days.
The new hosting platform is more agile and responsive. This means that we produced better response times and higher service levels. If there are any production issues, the operations support team can start root-cause analysis immediately, with client updates on the chat channel.
When there’s an urgent development task, the product owner can instead give it to the application-maintenance team to execute in Kanban mode. There’s also flexibility to add tasks when needed.