Our client operated a hybris 4.7-based digital commerce platform and generated significant revenues through their online shop. Over the years, the platform had been highly customised to their business needs with little time spent on platform refactoring and optimisation.
Given the major stability and deployment issues, our client decided to develop and execute a microservices strategy, and to step away from hybris as a monolithic digital commerce platform. Instead they wanted to introduce a microservices-oriented architecture.
We validated whether the microservices strategy was suitable for addressing the company’s pain points and future business needs.
We performed a number of intense workshops with senior management to understand their business vision and strategy. In addition, we executed a series of interviews and workshops with the relevant IT and business stakeholders about their platform strategy, immediate business requirements, and operational issues.
We defined a set of core platform, organisation, and business requirements and – using our digital commerce reference model – validated whether the microservices strategy was suitable for addressing the company’s pain points and future business needs.
We confirmed basic technology decisions and elements of our client’s strategy which helped them defend their plans to investors. The business had doubts about user support and enablement due to resource restrictions and senior management’s ambitious goals.
As a result, senior management decided to thoroughly validate user support and the organisation’s capabilities before deciding on some strategic and tactical changes.