Hit enter to search or ESC to close
Mindcurv
  • SERVICES & SOLUTIONS
    • B2B Accelerator+
    • Strategy & Innovation
    • Digital Platforms & Experiences
    • Cloud Solutions, IoT & Infrastructure
    • Managed Services
    • Data, Analytics & Insights
    • Optimisation, Scaling & Evolution
    • Marketing, Sales, & Operations with Salesforce
    • Overview
  • PARTNERS
    • MACH Alliance
    • Overview
  • RESOURCES
    • Blog
    • Cases
    • Events
    • Webinars
  • COMPANY
    • About
    • People
    • News
  • CAREERS
    • Why Mindcurv
    • Current Openings
  • CONTACT
  • En
  • De

    Case Study


    Evolving a platform for optimised development and delivery

    Challenge


    A global brand in high-end electronics had successfully implemented a B2C and B2B digital commerce presence, based on SAP hybris. However, consumers and dealers reported issues and demanded improvements.

    The client had a central digital-commerce team responsible for managing requests from their various countries and channelling development work to a near-shore development team in Eastern Europe. Although experienced in development, the team lacked expertise in other areas, such as business analysis, testing, infrastructure, technical operations, DevOps, and automation.

    We were asked to implement a framework for operating the platform. We also were to include a next-generation Agile process with collaboration between global teams, a professional in-sprint testing process, test automation, continuous integration, deployment to five test environments and production, and an application-maintenance team.

    This project’s specific organisational and technical challenges included:

    • Critical test cases were undefined
    • Weak collaboration between the Eastern European and Asian teams
    • A high number of production hotfixes, which the development team considered to be the client’s problem
    • The hosting party wasn’t collaborative

    Sector

    Consumer Electronics

    Solution

    Platform Evolution

    We completely optimised the development and delivery pipeline. The new hosting platform offers better response times and higher service levels.

    Approach


    First, we on-boarded a support team. An experienced test manager from our India office spent time with the client, documenting critical flows and test cases so their team could perform regression testing. We started automating tests, adding more coverage with every sprint. Due to the budget, capacity was limited. After 18 months, we had automated around 85% of the critical test cases.

    We helped our client migrate to a different hosting platform. We designed the target architecture, and managed the whole project and the transition.

    Initially, only minor bug fixes were required, but the scope and complexity of the work increased. The development team in Eastern Europe used a Scrum approach with 2-week sprints. The application-maintenance team applied Kanban for extra flexibility.

    Outcome


    Two different yet complementary development teams meant greater flexibility. As a result, the development and delivery pipeline was completely optimised, with standards and guidelines for defining work packages, based on high fidelity tooling.

    As part of the Continuous Integration (CI) pipeline, we checked many aspects of code quality and automated deployments. Plus, with regression testing largely automated, a full regression test now can be done within a day (including reporting). Any release delivered at the end of a sprint can go into production within a few days.

    The new hosting platform is more agile and responsive. This means that we produced better response times and higher service levels. If there are any production issues, the operations support team can start root-cause analysis immediately, with client updates on the chat channel.

    When there’s an urgent development task, the product owner can instead give it to the application-maintenance team to execute in Kanban mode. There’s also flexibility to add tasks when needed.

    Want to learn more about our services?

    Contact Us
    See all cases
     

    Subscribe to engage x enable - the mindcurv group newsletter


    Get regular updates from the mindcurv group right in your inbox. Our content will include interesting information about events and our learnings around digital experience and commerce platforms, strategy, cloud solutions, brand & CX, data, AI and more.

    Subscribe to the Mindcurv Bulletin
    Mr. Mrs. Ms.
    I consent to the Mindcurv Group periodically contacting me about their services and other content that may interest me.
    By submitting this form, I agree to the privacy policy of the Mindcurv Group. Please read our privacy policy to learn more about how we collect, keep, and process your private information, as per the GDPR data protection regulation.

    You’re Almost Subscribed!


    There’s just one final step. You’ll soon get an email from us in your inbox. Click the link in the email to complete your subscription to engage x enable - the mindcurv group newsletter!

    In the meantime, check out our blog and our case studies to learn more about our project experience and expertise.

    Subscribe to the Mindcurv Bulletin
     

    Company

    • About
    • Blog
    • News
    • Events
    • Careers
    • Partners
    • Contact

    SERVICES & SOLUTIONS

    • All Services & Solutions
    • B2B Accelerator+

    DISCLAIMER

    • Imprint
    • Privacy

    FOLLOW US

    • LinkedIn
    • Twitter
    • Facebook
    • Instagram
    • Xing
    • YouTube
    • Flickr

    Mindcurv

    digital platforms, cloud and managed services at the mindcurv group

    • SERVICES & SOLUTIONS
      • B2B Accelerator+
      • Strategy & Innovation
      • Digital Platforms & Experiences
      • Cloud Solutions, IoT & Infrastructure
      • Managed Services
      • Data, Analytics & Insights
      • Optimisation, Scaling & Evolution
      • Marketing, Sales, & Operations with Salesforce
      • Overview
    • PARTNERS
      • MACH Alliance
      • Overview
    • RESOURCES
      • Blog
      • Cases
      • Events
      • Webinars
    • COMPANY
      • About
      • People
      • News
    • CAREERS
      • Why Mindcurv
      • Current Openings
    • CONTACT
    • En
    • De
      This website uses cookies. For more information about this and your rights as a user, see Privacy at the bottom of the page. Click “Accept” to agree to the cookies or click "Cookie settings" to manage your cookie preferences. Cookie settings ACCEPT
      Privacy & Cookies Policy

      Privacy Overview

      This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
      Necessary
      Always Enabled

      Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

      CookieDurationDescription
      AWSELBThis cookie is associated with Amazon Web Services and is used for managing sticky sessions across production servers.
      JSESSIONIDUsed by sites written in JSP. General purpose platform session cookies that are used to maintain users' state across page requests.
      viewed_cookie_policy1 yearThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
      _GRECAPTCHA5 months 27 daysThis cookie is set by Google. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.

      Others

      Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

      CookieDurationDescription
      1e5a17c8abNo description
      355b4a0ae7No description
      3eb9b21c5cNo description
      CONSENT16 years 8 months 23 days 18 hoursNo description
      external_referrer_url1 dayNo description
      internal_navigation_count1 dayNo description
      SF_PHPSESSIDNo description
      ZCAMPAIGN_CSRF_TOKENsessionNo description
      _gat_UA-72377743-11 minuteNo description
      _zcsr_tmpNo description

      Advertisement

      Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

      CookieDurationDescription
      IDE1 year 24 daysUsed by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
      test_cookie15 minutesThis cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
      VISITOR_INFO1_LIVE5 months 27 daysThis cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.

      Analytics

      Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

      CookieDurationDescription
      _ga2 yearsThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
      _gid1 dayThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.

      Performance

      Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

      CookieDurationDescription
      AWSELBCORS2 hoursThis cookie is used for load balancing, inorder to optimize the service. It also stores the information regarding which server cluster is serving the visitor.
      YSCsessionThis cookies is set by Youtube and is used to track the views of embedded videos.

      Save & Accept
      Powered by